Customer problem:
I used thinkcar thinkdiag to diagnose my cars, all failed. When I plugged the dongle the green light is on, but the Bluetooth connection is abnormal. The cars I tested as below.
Bmw e46 325 i 2003
Bmw e90 320d 2006
Mini 1.6d 2010
Range rover sport 2010 tdv6
Citroen c4 picasso 2008
Obdiitool.co.uk engineer replied:
1.Check if the internet connection is normal during the test, if it is ok, follow the guide to fix the thinkdiag firmware as below.
Path: Run Thinkdiag APP, go to personal center>> fix firmware
After that, select OBDII or car software to test again.
2.Make sure the app is downloaded correctly and the models are all downloaded.
ThinkDiag App Free Download: https://www.mythinkcar.com/dowm/thinkdiag.html
3.Use the password letter to bind the Thinkdiag APP and login to activate the thinkdiag dongle
Note: remember to connect Thinkdiag device via Bluetooth on your smartphone.
For further problems, please feel free to contact our customer service.
- Whatsapp/ Hot line: +8618150117535
- Email/ Skype: Sales@OBDIItool.co.uk