How to Fix Thinkcar Thinkdiag Bluetooth Connection Failed Problem?

Customer problem:

I used thinkcar thinkdiag to diagnose my cars, all failed. When I plugged the dongle the green light is on, but the Bluetooth connection is abnormal. The cars I tested as below.

Bmw e46 325 i 2003

Bmw e90 320d 2006

Mini 1.6d 2010

Range rover sport 2010 tdv6

Citroen c4 picasso 2008

Thinkdiag Bluetooth Connection Failed Solution 1

 

Obdiitool.co.uk engineer replied:

1.Check if the internet connection is normal during the test, if it is ok, follow the guide to fix the thinkdiag firmware as below.

Path: Run Thinkdiag APP, go to personal center>> fix firmware

After that, select OBDII or car software to test again.
Thinkdiag Bluetooth Connection Failed Solution 2 2.Make sure the app is downloaded correctly and the models are all downloaded.

ThinkDiag App Free Download: https://www.mythinkcar.com/dowm/thinkdiag.html

3.Use the password letter to bind the Thinkdiag APP and login to activate the thinkdiag dongle

Note: remember to connect Thinkdiag device via Bluetooth on your smartphone.

 

For further problems, please feel free to contact our customer service.