How to Solve V2020.3 MB SD C4 Software “The data are faulty” Error

Recently, some customers gave feedback that their V03.2020 MB SD Connect C4 software couldn’t open and popped up the error “The data are faulty” as below.

Star C4

Possible cause:

Preliminary conclusion is that it’s caused by the clicking the upgrade icon here.

Star C4 Star C4

Solution offered by engineer:

1:Please don’t click the upgrade icon, otherwise it will update.

2:Besides that, please change the file name “AddOnCenter.exe” to “AddOnCenter.ex_”, then it will not update automatically. After modifying, restart the computer.

Star C4 Star C4

3.If you had got trouble in “The data are faulty” error with 2020.03 MB SD Connect C4 XENTRY software,

please free download the following link to fix.

Password: eswr9a
Size: 2GB
Security: No risk!

4.After fixing the error, restart the computer and run Xentry software again

Here is the video for reference:

The solution above is suitable for 2019.12 Xentry software “The data are faulty” error as well. The difference is the Xentry patch download link.


Password: mlpnqm
Size: 2.02 GB
Security: No risk!

Tech support: