How to Solve Autel IM608 Touch Screen Cannot Work Normally?

Customer Problem:

I have an autel im608 and used it for a while. Sometimes the touch screen cannot work successfully. How to solve this problem?

 

Obdiitool.co.uk engineer replied:

Please do it as below.

First, troubleshoot the software.

Go to settings-> system settings-> restore factory state

Besides, the possible cause is the hardware is not connected well.

Please refer to this video to check the hardware connection.

https://www.youtube.com/watch?v=GMbeXY7KNj8&t=24s

 

Tech support:

www.obdiitool.co.uk