Customer Problem:
I have an autel im608 and used it for a while. Sometimes the touch screen cannot work successfully. How to solve this problem?
Obdiitool.co.uk engineer replied:
Please do it as below.
First, troubleshoot the software.
Go to settings-> system settings-> restore factory state
Besides, the possible cause is the hardware is not connected well.
Please refer to this video to check the hardware connection.
https://www.youtube.com/watch?v=GMbeXY7KNj8&t=24s
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