Here is a collection of problem solutions for SVCI 2020 and SVCI 2019 users. hoping it is helpful to you!
1 Missing DTC database
Problem: When I opened the Abrites commender BMW v10.4/v10.5 software with FVDI 2020 device to read DTC functions, an error prompt appeared “Missing DTC database. Install the ABRITUS Common setup” as below in the figure.
Solution: This issue may also exist at SVCI 2019. You can solve it through the following steps.
Step 2: Enter “C: Program Files (x86)\Abrites Commander Software List\Common2\” directory and copy BMW folder to “C: Program Files (x86)\Abrites Commander Software List\Common\” directory.
2.Could not determine coding file name
Problem: When you want to program the radio eg function with BMW software with SVCI 2020 or SVCI 2019, it will appear the error information as shown below.
Solution: For this error, you also can use the same solution as “BMW DTC database missing” above.
3. mfc110u.dll or others dll files missing
Problem: When I installed SVCI 2020 (SVCI 2019) software and run it, I got trouble in system error, it prompted “The code execution cannot proceed because mfc110u.dll was not found. Reinstalling the program may fix this problem.”
Solution: The reason is that SVCI2020 or SVCI 2019 software some dll files are killed by anti-virus software or some operations are suddenly interrupted during installation.
Here is the method to solve it:
1.Make sure the anti-virus was uninstalled, and then reinstall SVCI2020 or SVCI2019 software or install patch files.
2.Go to patch folder directory( C:\Program Files (x86)\Abrites Commander Software List\Patch). as show in the figure below, and then install these application.
4.Diagnostics license missing
Problem: When I installed the new version FVDI 2019 on my computer, a message appeared “This option is not available in the current version. License missing.”
Solution: Don’t install the new version! Because the new version SVCI 2019 or SVCI 2020 cannot support the special function currently! But they are still compatible with the old software that used by FVDI 2018 or FVDI2. If you use the old software in the FVDI 2019 or FVDI 2020, the special function will be supported.
5.SVCI 2020 failed to install
Problem: An error message appears on the screen “An error occurred while trying to copy a file” when install SVCI 2020 Abrites Commander software.
Solution: Please download SVCI 2020 software by the following free link, and install it on a Win10 Pro 64bit PC.
No password! No risk!
Sever: No Need Connect to Server!
Activation: No Need Online Activation!
Time for use: No Time Limitation!
Please kindly notice:
1.SVCI 2019 and SVCI 2020 cannot be installed in the same computer at the same time. If you have already installed SVCI 2019 software, please uninstall it first.
2.Disable Virus software and Firewall
3.There is only one executable file on the installation package.
4.Do not plug the USB into the computer during the installation.
5.After the installation is complete, connect the USB to the computer.
Here is the related article of SVCI2020 installation for reference:
6.SVCI 2019/ 2020 Connection Error: Interface not connected!
Problem: The system shows the following error on SVCI 2019 or SVCI 2020 software “Connection Error: Interface not connected! If you have already connected the interface, please try to reconnect it and/ or restart the application.
Note: The interface should be connected with a car.”
Solution: In general，the reason for this error is that the windows system compatible problem.
This problem will not occur if you install FVDI 2019 or FVDI 2020 software in Win10 64bit professional.
The main reason for this error is that the USB driver version is too lower. By default, v2.12.28 version driver will be installed in the system, but this version driver cannot be successfully installed due to system reasons.
The effective solution is to update the USB drive v2.8.24 to v2.12.28
Watch this video of how to solve SVCI 2019/2020 connection error clearly:
1).USB driver v2.12.28-x86:
Size: 1.6 MB
2）.USB driver v2.12.28-x64: