Renault-COM Software Installation Errors & Solutions

July 29, 2020

Renault-COM is a professional Bluetooth diagnostic tool for Renault vehicles till 2014. It comes with one main unit and one CD. When you install and run the related software, sometimes the following errors will be reported. Don’t worry! Here share the related solutions to help you.
Renault-COM Bluetooth -1

Problem 1: Cannot download the Renault-COM software from the CD, it always prompts that the CD is empty. Try to perform the same operation on two different CD- ROM drivers, but also cannot work.

Problem 2: When run Renault com diagnostic software, the warning screen suddenly pops up “Error registering module decCom2004.ocx HRESULT -2147024770” or “Error 1904…” is shown as below.
Renault Com Software Install Error Solution 2

Problem 3: It shows “USB Device is not recognized/ not detected”.

Problem 4: My CD is mini, so the driver is not available for installing the software

Caused the error reasons:
There is something wrong with the software in CD or the device driver doesn’t be installed successfully.

The solution:
Please download and install the Renault-com software by the following link.
https://share.weiyun.com/5TTHcBt
Password: btm2r5
Security: Yes, has been tested 100% working by obdiitool.co.uk engineer.
O.S: Win XP and Win7 (tested successfully), Win2000/Vista/10 (at your own risk)
Multi-language available: Arabic, Croatian, Czech, Danish, Dutch, English (United States), Finnish, French (Standard), German, Greek, Hebrew, Hungarian, Italian, Polish, Portuguese (Brazilian), Romanian, Russian, Serbian (Cyrillic), Spanish, Turkish

Renault-COM diagnostic software installation guide:

Step 1: Install Net Framework 4.0 or above

Step 2: Install ASM-X SuperScan Manager
Note: the activation code can be found from [Read me]
Step 3: Add Bluetooth device Wizard
Step 4: Run SuperScan Manager

In detail…

Very important!!!
Do not connect to the Internet while install and use the software!

Step 1: Install Net Framework 4.0 or above

Disable the network before operating
Copy and paste [Read me] & [SuperScan] application to desktop
Open Net Framework 4.0 to install
Renault Com Software Install Error Solution 3

Step 2: Install ASM-X SuperScan Manager
Renault Com Software Install Error Solution 4

Step 3: Add Bluetooth device Wizard
Click the Bluetooth icon on the right bottom of the screen to set Bluetooth
Renault Com Software Install Error Solution 5
Select the Bluetooth device you want to add
Renault Com Software Install Error Solution 6
Input the passkey found in the documentation
Renault Com Software Install Error Solution 7
Then next… till complete adding Bluetooth
Renault Com Software Install Error Solution 8

Step 4: Run SuperScan Manager

Select the language you desire
Set SuperScan configuration
Personal information: input name, the press [Continue]
Renault Com Software Install Error Solution 9
Click [Autodetect], fill in EOBD-OBDII and Renault-Dacia value from [Read me], then continue
Renault Com Software Install Error Solution 10
Then you can diagnose your vehicle…

Renault Com Software Install Error Solution 11

For your convenience, here is the video about how to install and use Renault-COM software.

More info about Renault-COM Bluetooth diagnostic and programming tool:

https://www.obdiitool.co.uk/wholesale/renault-com-diagnostic-tool.html



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